Training a new hire can be an exciting adventure, or it can be a nightmare. Choosing the right tool is a high-stakes gamble that could cost you thousands of hours in lost productivity. Making the right choice is crucial, you can’t have any doubts.

While Tango does offer some advantages over competitors, it’s possible it may not be the right fit for your team for a variety of reasons. You may be looking for a platform that offers more immediate customer support, or a way to make how-to-guides at a scale Tango struggles to accommodate. Whatever your reason is, you deserve the perfect tool for your needs.

In this article, we’ll examine what a few of Tango’s alternatives have to offer. Whether you’re looking for a brand-new knowledge platform or you think it might be time for a change, this blog will give you clear idea of what to look for to find the perfect fit for your team.

With the dazzling variety of documentation tools available to you, it can be hard to decide which one will be right for your needs. While every knowledge base might claim to be the perfect system, they all have different strengths and weaknesses that can work to your advantage, or against it.

As we explore alternatives to Tango, our main mission isn’t to decide which ones are better or worse. Instead, we’re going to make a case for what each of these services excel and struggle at. At the end of each review, we’re going to score these services on a scale of 1 to 5 on a variety of factors. This will allow you to make a quantitative decision based on what’s important to you and your team.

8 Alternatives to Tango

1. Wizardshot 

Imagine a tool that offers the flexibility to mold itself to your business's unique needs while maintaining a user-friendly interface. That’s where Wizardshot shines. It’s not just another documentation tool—it’s a customizable platform designed to streamline your workflow and boost productivity.

Wizardshot's core offering revolves around its ability to capture and edit screenshots with ease. Whether you need to create step-by-step guides, training materials, or detailed tutorials, Wizardshot provides the tools to get the job done efficiently. Its intuitive interface allows users to quickly capture screen grabs, annotate them, and compile them into comprehensive how-to guides. Features such as automatic redaction, click-and-share functionality, and accessible exporting make it a versatile solution for various use cases.

Supported by an active and responsive customer support team, Wizardshot ensures that any issues or questions are addressed promptly. The dedicated development team is continuously working to improve the platform, incorporating user feedback to enhance functionality and user experience. This commitment to customer satisfaction and continuous improvement makes Wizardshot a reliable choice for any organization looking to optimize its documentation processes.

2. Scribe

Are you looking for a tool that could potentially save your team thousands of hours a year in training and mentorship? A tool trusted by Fortune 500 companies like LinkedIn to facilitate complex knowledge networks and critical educational resources? Then Scribe is an alternative worth considering.

With a customer base that includes impressive brands such as Shopify, Scribe has proven its chops. Boasting an impressive array of features, the tool operates as a one-stop-shop for a vast spread of use-cases while maintaining relatively simple functionality.

At its core, Scribe’s offering is simple. Instant, annotated screenshots that can be compiled into how-to-guides for a broad range of use-cases. Features such as automatic redaction, click and share, and accessible exporting have spurred the software wide usage, however it’s price tag of nearly $30 per user could turn some medium-sized teams away.

3. Minerva

If you’re looking for a simpler, more streamlined tool, Minerva might be the solution for you. Designed as a specialized tool for capturing and sharing clickable instructions, Minerva is a sleek software solution that strives for efficiency.

With a broad mix of clients ranging from educators to startup founders, Minerva’s hyper-specific focus allows it to easily adapt to a variety of industries. Minerva has also been an early adopter of artificial intelligence, proving the company is a hub for innovation.

Even so, Minerva lacks key features that your team may have come to take for granted with Tango. Search, collaboration, and data visualization tools are just some of the features your team will miss. Some users have also shared that the software’s onboarding process can be confusing to navigate for first-time users.

4. Droplr

Do you work in a field where collaboration is key? Either because your team is fully remote or because your work on highly cooperative projects that require diverse input. Then Droplr might be designed with you in mind.

With visual collaboration at the core of it’s offering, Droplr has developed a simple platform to replace the endless lists of folders and files with an intuitive system that lets you share assets with ease. With a focus on simplicity and deep integration, Droplr has found the most success among creative teams who usually need to share dozens of versions of the same file through rounds of iterations.

Common criticisms of Droplr include the inability to edit files without a third-party, a user interface that can become clustered and messy, and a lack of advanced features, such as the inability to adjust frame rates on GIFs.

While Droplr is a simple, easy to use tool with deep integration with both Mac and IOS, it’s important to keep in mind what features your team will need and investigate if the platform can support them. Here’s how Droplr scores on our board:

5. Snagit

Boasting an impressive host of features, Snagit is the next documentation software on our list. With annotations, users can make changes to documents or videos they share, allowing them to inject even more information into presentations.

Snagit allows users to record, edit and share screen recordings. Unlike many other services, these recordings are often stored locally as opposed to a cloud-based system. While this has a range of perks including simplicity, it can also make it more difficult for teams to access files and there are a few questions around accessibility.

Affordability is another area where Snagit wins big over competitors. While many other platforms prioritize a subscription model, Snagit offers a once-off license purchase that give you access to the software in perpetuity. While the once-off license fee is comparatively high, users with long-term ambitions can easily realize the savings within a year or even just a few months.

Despite its commendable features, Snagit does have a few snags. This includes some features not quite working as they should in some circumstances (users complained of the layering feature not functioning properly), as well as limitations to its accessibility. According to some reports, the tool’s folder management system can quickly sprawl out into a labyrinth of files that’s hard to navigate as the tool also lacks a tag search feature.

6. Zight

If user experience is important to you, then Zight will be a tempting alternative to consider. Offering an impressive level of customization, Zight allows clients to record and share videos under a variety of conditions. You can screen record with your camera on or off, choose which sounds to record, switch between full and partial screen recordings, and even allowing you to choose a specific tab to record.

Zight presents itself as a solution for those looking for freedom through internal and external visual asynchronous communication. A bold claim, but one that it has fervently defended at every stage of its growth. More impressive than any individual feature is Zight’s overall attitude towards development and customer feedback.

A simple, yet effective case study that illustrates this is an update the company rolled out a few months ago. Within hours of rolling the update out, clients started complaining about niche features that no longer operated in the same, reliable way. Zight responded to customer complaints within minutes, walking them though the changes and explaining the rational and usability of each one individually.

There are some limitations to the platform. Integration capabilities aren’t the best, with many reports stating that some key features do not work for team or enterprise accounts (the most expensive price points). In addition, the platform seems to suffer from bugs that hamper the user experience, such as corrupted videos when users attempt to take longer screen recordings.

Overall, however, the team’s commitment to customer feedback and iterative design means it is one of the most promising alternatives to Tango out there.

7. Walkme

Many of the tools we’ve analyzed so far have placed an emphasis on simplicity and ease of use. However, Walkme is a little different. Describing itself as the world’s leading digital adoption platform and leaning heavily into its AI capabilities, Walkme is a high tech solution for complex use cases.

In the tech world, trends transform seemingly at the speed of thought. What was once an essential subsystem or protocol can easily be replaced as iterative optimization drives innovation and change.Training new employees to keep up with new technologies and new practices has become increasingly important for tech companies. Keeping customers in the loop of product updates and developments has also become increasingly important in the age of SaaS.

WalkMe presents a comprehensive solution to stay on top of it all. With the ability to integrate into a broad range of web applications, walkme allows its users to collect and visualize data from across their operations. This allows organizations to better understand how customers are interacting with their products and provide proactive customer feedback, driving continuous improvement.

WalkMe has been heralded by many as a transformative tool that redefined how they interact with their technology. However, despite the tool’s intuitive flexibility, some reports state that accessing the tool’s advanced features is a complicated, confusing process. The platform’s high cost compared to other 

8. Tick. Done.

No, no don’t close your browser. We’re not done, that’s just the name of our next Tango alternative.

Tick. Done. is a dedicated micro-video creation and sharing platform. It’s main differentiator from other alternatives on the list is its user experience and overall intent. Whereas the other services bill themselves as a file manager alternative, Tick. Done presents itself as a social media platform for professional services.

If you have a complex product that requires continuous communication with your customer post-sale, Tick. Done. could be an innovative solution. With a focus on accessibility, Tick. Done. makes it seamless to create and edit videos.

Tick. Done. is ideal for products or services that require customers to maintain them. This could include vehicles, software, or even dietary and exercise regiments. Despite its limitations, the platform’s  broad range of use-cases make this a platform worth looking into.

Finding What Works for You

Organizations are as complex as living, breathing beings. It’s impossible to find a one-size fits all solution or to clearly identify what features will be the most important to what processes. That’s why this article was written with a neutral, unbiased attitude, evaluating each platform for what it offers and how well it does so.

Wizardshot, while not an entrant on our list, is the last alternative to Tango we’ll discuss.Offering many of the same services as Tango, Wizardshot is an innovative platform that places an emphasis on customization.

With Wizardshot, you can shoot and edit videos, but you can also customize the platform you use to do so. This allows you unparalleled flexibility, letting you bend the software to your business’ needs. Supported by an active, welcoming customer support team and a dedicated dev team eager to hear from the community, Wizard Shot allows you to create a tool that works for you.

If you’d like to talk to the Wizard Shot team or book a free demo to find out what the platform can do for you, simply click the link below. Supercharge productivity in your team with a tool that works for you.